Terms and Conditions of Use of the Portugal Tours Now Website

1. Introduction

Welcome to the Portugal Tours Now website, owned by the company I9transportes – unipessoal, Lda, located at Rua direita de Massamá, Nº 158 – 3 C, with the Tax Identification Number (NIF) – 517627540. By accessing and using our website, you accept and agree to these Terms and Conditions. We recommend that you read this document carefully before using our services.

2. Definitions

• Website: Digital platform located at www.portugaltoursnow.com, where tourism services are promoted and sold.

• User: Any person who accesses the website, regardless of whether they make a reservation.

• Services: Includes tour packages, guided tours, transportation, accommodation, and other tourism-related services in Portugal, provided by Portugal Tours Now.

3. Acceptance of Terms and Conditions

By using the website, the User declares that they understand and accept these Terms and Conditions in their entirety. If you do not agree with any provision of this document, you should refrain from using the website and associated services.

4. Changes to Terms and Conditions

Portugal Tours Now reserves the right to change these Terms and Conditions at any time. Changes will take effect from the date of publication on the website. We recommend that Users periodically check the content of these Terms to stay updated.

5. Description of Services

Portugal Tours Now offers a variety of tourism services, including but not limited to:

• Organization of themed tour packages;

• Accommodation and transportation reservations;

• Guided tours and excursions in Portugal;

• Traveler support and assistance.

Portugal Tours Now is committed to providing up-to-date and accurate information about its services but does not guarantee the accuracy or completeness of the information due to changes by third parties, such as transportation and accommodation providers.

6. Booking and Payment Conditions

6.1 Bookings: To book any of our services, the User must follow the instructions on the website and provide all requested information completely and truthfully.

6.2 Payments: Service bookings on the website require full or partial payment of the service value, depending on the specific conditions of the selected package or service. Available payment methods will be indicated during the booking process.

6.3 Confirmation: After receiving the payment, a booking confirmation will be sent to the User, containing booking details and contact information for any additional questions.

7. Cancellation and Refund Policy

7.1 Cancellation by the User: Cancellation of bookings by the User may be subject to penalties and administrative fees, depending on the conditions of the booked service and the timing of the cancellation.

7.2 Cancellation by the Company: Portugal Tours Now reserves the right to cancel a booking due to unforeseen circumstances, such as adverse weather conditions, security issues, or partner unavailability. In such cases, the User will be offered a full refund or an alternative service.

7.3 Refund: Where applicable, refunds will be processed using the same payment method used by the User, within a maximum period of 30 days.

8. Intellectual Property

All content on the Portugal Tours Now website, including text, images, graphics, logos, and trademarks, is the exclusive property of I9transportes – unipessoal, Lda or its licensors and is protected by applicable intellectual property laws. Any reproduction, copying, or distribution of the content without prior written authorization from Portugal Tours Now is prohibited.

9. Limitation of Liability

Portugal Tours Now is not responsible for direct or indirect damages resulting from the use or inability to use the website, including but not limited to, loss of profits, business interruptions, or data loss. Portugal Tours Now’s liability is limited to the amount paid by the User for the acquired services.

10. Privacy and Data Protection

Portugal Tours Now is committed to protecting the privacy of its Users’ personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable national legislation. For more information, please refer to our Privacy Policy available on the website.

11. Links to Third-Party Websites

The website may contain links to third-party websites, which are provided solely for the User’s convenience. Portugal Tours Now does not control and is not responsible for the content or privacy practices of these websites.

12. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law. For any disputes arising from the interpretation or execution of these Terms and Conditions, the jurisdiction of the centro arbitragem conflitos consumo lisboa district court is competent, with express waiver of any other.

13. Contact

For any questions related to these Terms and Conditions or for clarification requests, the User may contact Portugal Tours Now via email at  info@portugaltournow.com or by phone at +351 913 010 544.

14. Final Acceptance

By using the Portugal Tours Now website, the User declares that they have read, understood, and accept these Terms and Conditions, committing to comply with all its provisions.

Last updated: 2024-10-27